Returns and Exchanges
Inspect all merchandise upon arrival. If you're dissatisfied in any way with any item, notify Palace Jewelers Customer Service in person or in writing with a copy of your invoice and all available information regarding your order before returning merchandise. ALL MERCHANDISE MUST BE RETURNED IN 30 DAYS. Returns will be accepted on merchandise that has not been altered or sized. Please handle return promptly. Returns will be credited to the original credit card.
Ship your item back to Us
Firstly Print and return this Returns Form to:
Please remember to ensure that the item you are returning is repackaged with all elements.
For more information, view our full Returns and Exchanges information.